Telemedicine Study PhoneSection I: Demographics First Name * Last Name * Pet's Name * Email Address * How much time (in minutes) does it typically take for you to travel to Coastal Animal Hospital? * Have you ever used a videoconference app (such as Petzam, Skype, Facetime) for medical purposes (both veterinary and/or human) before? * Yes No Section II: Postoperative Follow-up Care 1. My veterinarian was able to assess my pet’s postoperative healing at this appointment. * Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree 2. I was satisfied with my pet’s postoperative care at this appointment. * Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree 3. I had to take time off work or was inconvenienced in some other way for my appointment. * Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree 4. I would prefer a videoconference (Petzam) appointment RATHER than an in-clinic appointment for future routine postoperative visits. * Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree 5. I would prefer an in-clinic appointment RATHER than a videoconference (Petzam) appointment for future routine postoperative visits. * Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree 6. My pet was nervous and/or afraid during the appointment (e.g. hiding under furniture, trembling, panting more than usual, etc.). * Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree 7. My pet is typically nervous and/or afraid at the veterinary clinic. * Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree Section III: Your Opinions on Telemedicine 1. The visual quality of my video call was clear. * Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree 2. The sound quality of my video call was clear. * Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree 3. Someone explained to me clearly and concisely how to log in and use Petzam. * Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree 4. I felt comfortable using Petzam for my follow-up visit. * Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree 5. I would agree to have another follow-up visit through Petzam. * Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree 6. My pet was more comfortable than he/she would have been in the clinic. * Strongly agree Somewhat agree Neutral Somewhat disagree Strongly disagree
